A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Thorp-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

We built our Thorp branch after hearing the same complaint over and over from Thorp, WI property owners — the "24/7" number that never actually answers. Every technician on our Thorp roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Thorp isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Thorp, WI, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Thorp, WI warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in Thorp who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Thorp call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Thorp started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Thorp dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our Thorp teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Thorp property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Thorp homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Thorp properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Thorp crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Thorp drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Thorp, WI means Thorp response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Thorp team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Thorp crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Our Thorp technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Thorp work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Because our equipment is staged inside Thorp, WI, most Thorp calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes — every Thorp job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Thorp properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Thorp team does, not a job we sub out.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
We scale crews and equipment for commercial Thorp accounts and assign a dedicated project lead for anything beyond a single unit.
Most Thorp residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our Thorp guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our Thorp crews cover that full radius.
Our Thorp dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Thorp, WI for larger losses. If your address falls inside or near Thorp, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Thorp, Thorp, WICall now and speak with a real Thorp dispatcher, not a national call center.
Call +1-844-833-1325